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Check-in time / Check-out time

Check-in * 15:00 / Check-out time * 11:00
Please check each accommodation plan for details as they may differ depending on the accommodation plan.

Can we extend check-out time after 11:00 AM?

Yes, you can. Late check-out fee for "Single use" is 1,000 JPY per 1 hour. In case of "Double, Twin and Triple use" ,the fee is 1,500 JPY per 1 hour.

Is there curfew?

Yes, 1st floor main entrance is closed between 0:00 AM to 5:00 AM. Hotel staff stay on front desk for 24 hours.
* You can open the main entrance by room key.
If you don't have room key, please call us by interphone. We will open the door.

After checking-out, can you keep our luggage?

Yes, we can. Whether before checking-in or after checking-out, we will store your luggage.

Is there smoking room?

We only have Non-smoking room.

Is there single room?

I'm sorry, we don't have single room. Please reserve double room for single use.
"Semi-double" means large single bed.

Can we stay for three adults in twin room?

In main building Residence Twin and Deluxe Twin rooms are available the use of a triple.

Can we change room type after booking?

Yes, you could. It depends on room availability.
Please ask us before arrival.

We have booked two rooms. Can you adjust these rooms close together?

Yes, we can. It depends on room availability and room type. Please ask us before arrival.

Can we stay with animals?

You could only stay with service dog.
If you want to stay, Please inform us before your arrival.

Can we request room number?

I'm sorry. We don't accept request of room number?

Is there connecting room?

I'm sorry we don't have connecting room.

When do we need to pay?

Please pay in advance when you check-in.
*Except booking as Internet prepaid plan and from travel agency.

Can we control temperture of air conditioner?

Yes, you could. We set air conditioner remote controler in all guest room.
Please control the temperture by the controller.

Is there deodorant spray in room?

Yes, in all room, we set deodorant spray "Resesh".

Is there "Bidet" at toilet?

Yes, in all room, we set "Bidet".

Can we order food derivery?

No, you couldn't.
We do not allow to enter any food derivery service.

Can we invite our friends or co-worker?

No, you couldn't. We ask you to meet at lobby with your friends or co-worker.

Can we use outside delivery service(massage delivery service etc.)?

No, you couldn't. We do not allow to enter any derivery service except cotracted companies by us.

Hotel is city area in Naha city, Is there any noisy at night?

From Customers who stay in the past, there is no opinion that felt noisy.

How should I do? When I lost room key.

Please inform hotel staff as soon as possible.
If you not found until check-out, you need to pay for the loss. The price is as below,
Card key: 2,000 JPY as per card (tax included)
Cylinder key: 10,000 JPY as per card (tax included)

If the date what I want is not available, Can I wait for cancellation ?

I'm sorry that we don't accept wait for cancellation.

Can you tell me about cancellation fee.

Hotel cancellation fee is as below,
On the day, without contact: 100% of room fee
On the day, there were contact: 80% of room fee
One day before: 20% of room fee

Can I use the Internet in room?

Yes, you could. We set Wi-fi in all guest room and lobby.
* Especially, you could use LAN cablefor internet in main building.

Is there a telephone in the room?

We don't set a telephone in guest rooms.
In new building each floor, we set internal telephone to front desk.

What kinds of amenity in hotel room?

"Main Building"
Furnitures
· Semi-double size bed(1200mm×2000mm)×1
· Writing desk and chair
· Dining table and chairs
· Face mirror
Home Appliances
· 32 inch liquid crystal full high vision television
· Air-conditioner
· Air cleaner with humidificationfunction
· Refrigerator
· Microwave oven
· Hair dryer
· Floor lamps
· Watch clock · Water heat pot keeping pot
(Below is residense room only)
· Washing machine
· Mini kitchen (with IH 1 mouth stove)

"New Building"
Furnitures
· Double size bed (1400mm×1950mm) × 1
· Dining table and chairs
· Face mirror
Home Appliances
· 32 inch LCD full high vision television
· Air-conditioner
· Air cleaner with humidificationfunction
· Refrigerator
· Hair dryer
· Floor lamps
· Clock
· Water heat pot keeping pot

Is there a safety box in the room?

Not available.

Is there Breakfast or (Breakfast Included plan) available?

Yes, there is Breakfast available. Please apply through each Website or travel agency.
Advance reservations are advantageous.

※Set menu are available at “Anytime Breakfast” Restaurant on the 2nd floor of the main building.
(Business hours: AM 6:30-PM 2:00, Last order is PM 1:30)
※Collaboration Project “Po Tama Onigiri Box Plan” are provided at the front desk (Delivery time: 7:30AM to 10:00AM)
※The Bento-Style "Daily bento Plan" are provide at the front desk.(Delivery time: 7:00 AM to AM 10:00)

Do you have nightwear (pajamas)?

Waffle-fabric nightwear (pajamas) is provided in the guest rooms.
Child sizes are also available (upon request).

Adults: Free size
Children: Length 90cm, Height 105cm-120cm
Yes, there is please, apply at each website or travel agency.
You will be handed over at the front desk in the form of a lunch box(daily menu). (Delivery time from 7:00AM to 10:00AM)
The delivery time of the collaboration project (Okinawa style onigiri ”Po-Tama” box plan) will be handed from 7:30AM to 10:00AM.

Is the use of children is free?

Under 6 years old, children is free as per one adult.
*Amenities like towels are prepared for adult.

Do you have bed guard for baby?

Yes, we have. Number of bed guard is limited.
Please ask us before arrival date.

Is there a kids room and kids daycare facilities?

No, there aren't.

Can you warm up baby meal?

Yes, we can. Please ask us to warm up baby meal.
We will warm up baby meal by microwave.

Do you have a baby bed?

Yes. Baby cots are available free of charge.
Advance reservations are required as the number of seats is limited. Please contact us directly.

What kind of amenities can I barrow?

You could barrow Iron set, trouser press, smartphone charger, LAN cable, baby crib and bed guard.
Cooking equipment could be rented for a fee.
*Amenities are limited, please understand.

Is there lundry room?

In main building 2nd floor, we have three wash machines and four dryers. Wash machines are free of use.
Dryers are 100 JPY coin as per 10 minutes.
Detergent can be bought at front desk by 50 JPY.

Are there any vending machines in the hotel?

Yes, there are vending machines for soft drinks in front of the laundry room on the second floor of the main building and in the connecting corridor on the first floor of the new building.
There are also ice machines available in the lobby on the first floor of the new building and next to the inhouse telephone on the sixth floor.

Is there pool or public bath?

We have no pool and public bath.

Is there cash dispenser?

There is no cash dispenser in our hotel.
We inform to our guest cash dispenser in convinient store diagonally opposite side of hotel.

Can I use copy or FAX?

We accept at the front desk on the first floor for a fee.

Can we smoke inside the hotel?

Unfortunately, smoking is prohibited throughout the building (rooms, lobby, balcony, etc.) except smoking areas.
The smoking area is located on the right side of the main entrance when you would go out.

Is there a vending machine in the building?

Yes, soft drink vending machines are located in front of the laundry room on the 2nd floor of the main building and in the connecting passage on the 1st floor of the new building. We also have an ice machine in the lobby on the 1st floor of the new building.

Hotel have a restaurant?

Yes, Located on the 2nd floor of the main building. (Anytime Breakfast Naha West Inn Branch)
You can eat a gentle Okinawan breakfast at any time of the day.
Business hours 6:30~14:00 (last order 13:30)
Set menu (Yushi tofu, Yushi tofu soba, crumbly juice, Okinawa soba, taco rice, gentle miso soup)
# You can take it out and eat it in your room.

Do you have parking lots? How much it is?

Yes, we have parking lots for 50 cars(Total of 1st and 2nd parking). Parking fee is 1,100 JPY as one car per night. "First come, first serve" *Date of change : Augast, 1st, 2025 1,500yen per night ( tax included )

Do we need to reserve use of parking?

We don't accept reservation for parking. "First come, first serve"
If the parking is fully, please use coin parking around hotel.

Please tell me transportation between your hotel to airport.

By Car
Approx. 10 min. from Naha Airport (from the airport, drive north toward "Tomari" on Route 58, turn left at "Asahibashi Intersection," and turn right on second traffic signal. Hotel will be on the right after bending at the traffic signal.

By Monorail "Yui Rail"
6 min. walk from Yui Rail "Asahibashi Station" (walk from "Asahibashi Intersection" toward "Higashi-machi". And turn right on second traffic signal. Hotel will be on the right after bending at the traffic signal.) *Take the monorail from Naha Airport.

Is there any transportation service to your hotel?

There is no transportation service. Please use public transportation.

Can you call taxi for me?

Yes, we can. Please ask to front staff.

How long does it take to drive from hotel to famous sightseeing place?

・Naminoue Shrine, Naminoue Beach: 5 min, Umisora Park: 5min
・Kokusai Street: 5 min
・DFS "Duty Free Shop": 15 min
・Outlet Mall Ashibina: 20 min
・Syuri Castle Park : 25 min
・Churaumi Aquarium : 2 Hour

Is there any cooking equipment?

You could rent cooking set by 1,000 JPY.
The cooking set can be used in residence room type with kitchen.

(Detail of cooking set)
Rice cooker, Frying pan, Saucepan, Knife, Chopping board, Bowl, Colander, Ladle, Turner, Dishes, Japanese soup bowl, Spoon, Fork, Cups, Chopsticks, Can opener, Peeler, Dish wash detergent and sponge

Can I rent a car at the hotel?

Accommodation plans that include rental cars are also available. (Web reservation) Please, apply directly below.
※Notes: Rental and return locations are at each rental car company store.

https://rcdp.tour-list.com/rc/search/?hotelcode=OK148

Is there any charging space for electronic car?

There is no charging space.

Is there any convinient store nearby hotel?

Yes, It is about 1 minute by walking from hotel.

Can you send me lost articles?

Yes, we can. However, we can send the articles to inside Japan. Because cash on derivery service is available in Japan.

Can I send parcel from on line shop?

No, you couldn't. We don't receive the parcel.
We can receive only your luggage like suit case, carry
bag or container box.

Can I send my luggage from the hotel?

Yamato Transportation and Japan Post are available. (Cash on delivery, Prepayment)

Do you have massage service?

Yes, we call delivery massage service.
40 min / 3,500 JPY, 60 min / 5,250 JPY
Weekday: 2:00 PM ~ 1:30 AM
Weekend: 5:00 PM ~ 1:30AM

Can I use credit card?

Yes, you could.
JCB : VISA : MASTER : AMEX : DINERS : UNION PAY
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