Private Policy

Basic policy on information security and personal information protection of NAHA-WEST INN

We recognize that it is our social responsibility to protect all personal information that we have received from customers, suppliers and our officials. Considering personal information as extremely important information, we have established a policy for protecting personal information including the following items, so that all employees recognize the importance of protecting personal information and can properly manage and handle personal information, We will strive to educate and enlighten protection.

  1. In the case of acquiring personal information, the purpose of use is specified beforehand and the purpose we will use personal information only within the range. Except when consent is obtained in advance, the purpose of use we will not use personal information other than. To that end, education of workers etc. and regular we will carry out surveillance.

  2. Personal information that you obtained will be based on your consent or under laws and regulations we will not offer it to third parties except for etc.

  3. Regarding the handling of personal information handled in all businesses, “Law concerning protection of personal information”, “Law concerning the use of numbers for identifying specific personal information in administrative procedures”, “Guidelines on Proper Handling of Specified Personal Information (Business Operator)”, the country establishes we will comply with guidelines and other norms.

  4. In order to properly manage the acquired personal information, it is necessary to collect unauthorized access to personal information and personal information implement appropriate and rational safety measures and corrective measures against danger such as loss, tampering, leakage I will do.

  5. When receiving complaints and consultation concerning the handling of personal information, we responded properly and promptly to do.

  6. We comply with laws and other norms concerning the handling of personal information, and personal information we will prepare internal rules concerning protection and continuously review and improve the contents.

Established date: April 1, 2008
Revision date: October 01, 2015
Biken Techno Co., Ltd.
Representative Director and President Ryosoto Kajiyama

About the handling of personal information

  1. Purpose of use of personal information

    Hotel business
    • To receive accommodation reservations and cancellations.
    • To carry out operations related to accommodation.
    • To reply to enquiries and send materials.

  2. Voluntary nature of submission of personal information
    The submission of personal information is voluntary, but please note that if you do not submit the required information, you may not be able to receive the services you have requested.

  3. Outsourcing of personal information to third parties
    The Company may entrust personal information to external contractors with whom it has concluded a confidentiality agreement regarding personal information, to the extent necessary to achieve the purposes of use as set out in clause 1. In such cases, we will select outsourcing companies with a sufficient level of protection and implement appropriate management by means such as contractual obligations to prevent leakage or provision.
  4. Handling of personal information including credit card information
    The purposes for which the Company obtains credit card information (card name, card number and validity period) from customers, the name of the person from whom credit card information is obtained, the name of the party to whom the information is provided and the storage period are as follows.
    • (1) Purpose of use.
      To make credit card payments for accommodation services in the hotel business.
    • (2) Name of person from whom information is acquired
      Biken Techno Corporation.
    • (3) Name of the party to which information is provided
      Credit card settlement agent (Resona Card Co., Ltd.)
    • (4) Retention period
      Seven years from the end of service provision.

  5. Disclosure of personal information to third parties
    The Company will not disclose personal information to third parties for purposes other than those for which it is used, unless prior consent has been obtained. However, personal information may be disclosed in the following cases.
    • When there is a request for disclosure in accordance with laws and regulations.
    • When we consider it necessary to protect the rights, property or safety of an individual or our company.
    • When it is particularly necessary to improve public health or to promote the sound development of children and it is difficult to obtain the consent of the individual.
    • When it is necessary to cooperate with a state body, a local authority or an individual or entity entrusted by one in order to carry out affairs prescribed by law, and obtaining the consent of the individual may impede the carrying out of such affairs.

  6. Procedures for disclosure of personal information
    • How to request disclosure, etc.
      Requests for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure or refusal to provide (hereinafter referred to as 'disclosure etc.') of personal information subject to disclosure may be made on the prescribed application form. Requests for disclosure of personal information subject to disclosure (hereinafter referred to as 'disclosure, etc.') should be made by completing the prescribed application form and sending it by post to the following address, together with the documents required to verify the identity of the applicant. Please note that the submitted documents will not be returned.

  7. Personal data protection manager
    Officer in charge, Corporate Planning Office

  8. Person in charge
    Naha West Inn General Manager

(Contact for requests for disclosure, etc.)
Postal Code 564-0044
2-12-1 Minami-Kaneda, Suita City, Osaka, Japan
Biken Techno Corporation General Affairs Department Inquiries Consultation desk

Click here to download the application form